We work with Park to provide clothing grants if a child or young person has additional clothing needs, for example, if they go through clothes quickly, or their clothing is frequently damaged.

Your grant can be used in the following stores (cards cannot be used online); Debenhams, Matalan, River Island, Peacocks, New Look, Marks & Spencer, Mothercare, DW Sports Store, Shoe Zone, Go Outdoors, Edinburgh Woollen Mill, TJ Hughes, Oasis and Warehouse.

How to use your clothing grant

Your Park card will be sent to you separately from your grant award letter and only the main carer may use the card. You must activate your card before use. Call the activation service on 0344 7709 015 (please make sure you have your activation code number before you call)this service is available 24 hours a day 365 days a year. 

  • Select option one on your telephone keypad as the card user, and then option one again to activate the card.
  • Enter the 19 digit card number, this can be found on the front of your Park card.
  • Enter your activation code; this is the four digit number you will find in the ‘award method’ section on your award letter. This is not your Family Fund number. Lost your letter please give us a call on 01904 550055.

You can only use the card in a store.  If the total bill is more than the amount on your card you must pay the difference before your card is swiped. You must only use the card to buy clothing for your child. You can buy clothing items when you need them, the whole amount does not have to be spent in one transaction. However, the total amount of the grant must be used within six months of the date of your grant award letter. Please keep all your receipts for 12 months from the date you purchased your items as we may write and ask you for them.

To find out how much is left on the card please call 0344 7709 015, you will not be able to check your card balance in store. Lost your card? Please call 0344 7709 015, follow the instructions and select option four.

Download our Clothing Leaflet