How to use a furniture and household grant
Find out everything you need to know about using your furniture and household grant
Your furniture and household grant will be sent to you as an Argos e-gift card, separately from your grant award email or letter. Your e-card does not need to be activated, so you can use it as soon as you receive it.
Please note that you must only use the money on your card to buy the items on your furniture and household grant award letter.
Your total Argos e-card amount must be used within 60 days from the date on your grant award letter, otherwise the card will expire and funds will be returned to Family Fund.
When you use the e-card, please keep all receipts for 12 months from the date of each purchase you make as we may write and ask you for them. If you have any problems with your item you may need to show your receipt to the retailer.
Frequently asked questions
Do I have to buy all of the items at the same time?
No, you can buy items as, and when, you need them. However, you must use your total grant amount within 60 days of the date on your grant award letter.
How long do I have to use my grant?
The total grant amount must be used within 60 days of the date on your award letter.
Where can I use my grant?
Your grant can be used in any Argos store, on the Argos website or via the Argos app.
Can any member of my family use the gift card?
No. Only the main carer, or the child or young person receiving the grant, is permitted to use it. Misuse of the gift card may result in it being withdrawn.
Can I use some of my own money to add to the amount on the card?
Yes. You can pay the difference before completing the transaction and you must keep a[[ receipts, as usual.
How do I check my gift card balance or expiry date?
To check your gift card balance, or confirm the card expiry date, please sign into your Argos account online and use the balance/ expiry checker provided. Alternatively, you can have this checked in your local Argos store.
What do I do if my gift card is lost or stolen?
Please notify Family Fund on 01904 550019 as soon as you are aware that your gift card has been lost/stolen.
The amount of money on my e-card is more than I need, can I use it to buy something else?
Please email [email protected] or give us a call on 01904 550055 and we will discuss how you the rest of your grant amount can be used.
I found the item I want with another supplier, can I buy it there?
This grant can only, unfortunately, be provided through this supplier and we cannot consider a cash alternative.