If your family would benefit from a games console, we may be able to help.

Our Games Console grant is awarded differently depending on where you live. For families in England, Scotland and Wales, Park provides the grant and can be used in the following stores; Argos, Curry/PC World and online via Amazon.

In Northern Ireland, the games console grant is provided through Vision Sales, which is an Independent retailer.

How to use your grant

England, Scotland and Wales

Your Park card will be sent to you separately from your grant award letter and only the main carer may use the card. You must activate your card before use.

  • Please make sure you have your pin number before you call0844 7709 015and follow the instructions given. The activation service is available 24hrs a day 365 days a year. 
  • Select option one on your telephone keypad as the card user, and then option one again to activate the card.
  • Enter the 19 digit card number, this can be found on the front of your card.
  • Enter your activation code; this is the four digit number you will find in the ‘award method’ section on your award letter. This is not your Family Fund number. Lost your letter please give us a call on 01904 550055.

To order in store games console packages must be redeemed in Argos, Currys/PC World or Toys R Us. If the total bill is more than the amount on your card you must pay the difference before your card is swiped. You must only use the card to buy games consoles for your child. You can buy items when you need them, the whole amount does not have to be spent in one transaction and any money left on the card can be put towards extra accessories and games. However, the total amount of the grant must be used within six months of the date of your grant award letter. Please keep all your receipts for 12 months from the date you purchased your items as we may write and ask you for them.

To order online, this is only available from Amazon.

Please use the following steps to order your gift card:

  • Go to love2shop.co.uk/loginCreate a new personal account or log into your existing Love2shop personal account
  • Go to ‘My Cards’ section
  • In ‘Select card type’ select Love2shop (with flexicash logo)
  • Enter code from your Love2shop card. The card will now be added to your account
  • Choose the ‘Manage this card or code’ option
  • Select to exchange your value for gift cards 
  • Once processed the gift cards will be posted out to you. Please allow up to 28 days for this to happen
  • Once you have the gift cards, you can proceed to the Amazon website and order as usual
  • When checking out on Amazon, you must use the gift cards in the ‘Other Payment options’ section. Enter the gift card number into the 'gift cards & promotional codes' section and continue with the order 

To find out how much is left on the card please call 0344 7709 015, you will not be able to check your card balance in store. Lost your card? Please call 0344 7709 015, follow the instructions and select option four.

Download our Game Consoles Leaflet

Northern Ireland

Vision Sales are our approved supplier for games consoles in Northern Ireland. They will contact you within 21 days to discuss your request. If you have not heard from Vision Sales within 21 days of the date of your grant award letter, please contact them on 028 9267 4120.

Your Vision Sales grant is issued with an expiry date of three months from award letter date. If the cost of the item and any warranty you may choose to buy is more than the value of your grant you will have to pay the difference.

We do not offer a cash alternative for home entertainment items.

For information about how to make sure the games your children or young person are accessing are suitable for their age range take a look at the PEGI website

Download our Home Entertainment Leaflet for Northern Ireland