We can consider helping with a variety of kitchen appliances to support your family’s needs. Our supplier differs depending on where you live in the UK. If you live in England or Scotland your kitchen appliance grant will be awarded to you through AO, if you live in Wales it will be through Argos, and it will be provided by Vision Sales if you live in Northern Ireland. We cannot offer cash alternatives for kitchen appliances.

Read Muhammad’s story to see how our kitchen appliances grant helped his family.

Using your grant

Your grant must be used within three months from the date that your Family Fund award letter was sent.

AO – for England and Scotland

AO stocks the latest kitchen appliances from washing machines to fridges and ovens.

Once you receive your award letter:

  • We share your details with AO, they will text to inform you they are going to give you a call
  • AO will call to confirm your grant details and agree a delivery time
  • You will receive a text confirming your order
  • Day before delivery: AO will call and text to confirm delivery time. You can amend your order up to 24 hours before delivery with their online tracker
  • Day of delivery: you will receive a text in the morning to track your order and a call from the driver closer to the delivery time.

You can also call AO directly to order your kitchen appliances on 01204 672867, please note you will need your award letter.

AO can discuss the kitchen appliances available including any extra services required such as connection or removal of an old appliance. Please ensure you check the appliance dimensions and connections required prior to purchasing to ensure you have the correct connections and space available.

The cost of the warranty is included with your grant. You will not be able to spend any unused balance of the grant on anything else; however, you can purchase an upgraded appliance and pay the difference. This payment can be either by debit or credit card.

For support and repair queries please call AO on 01204 672867.

Download our Kitchen appliances leaflet (England and Scotland).

Until 5 April 2019, our grants for kitchen applicances were provided by Euronics. If you have received a kitchen appliances grant for Euronics and need more information, please click here. 

Vision Sales – for Northern Ireland

Vision Sales are our approved supplier for home entertainment and kitchen appliances in Northern Ireland, they will contact you within 21 days to discuss your request. If you have not heard from Vision Sales within 21 days of the date of your grant award letter, please contact them on 028 9267 4120.

If the cost of the item and any warranty you may choose to buy is more than the value of your grant you will have to pay the difference.

Argos - for Wales

Argos are our approved supplier for Kitchen appliances in Wales. Find out how to redeem your grant on our Argos for families in Wales page.

Download our Kitchen appliances leaflet (Northern Ireland)

Find out more about kitchen appliances in Wales - Argos for families in Wales