We can consider helping with a variety of kitchen appliances to support your family’s needs. Our supplier differs depending on where you live in the UK. If you live in England or Scotland your kitchen appliance grant will be awarded to you through AO, if you live in Wales it will be through Argos, and it will be provided by Vision Sales if you live in Northern Ireland. We cannot offer cash alternatives for kitchen appliances.

Read Muhammad’s story to see how our kitchen appliances grant helped his family.

Using your grant

Your grant must be used within three months from the date that your Family Fund award letter was sent.

AO – for England and Scotland

AO stocks the latest kitchen appliances from washing machines to fridges and ovens. 

You can order your kitchen appliances from the dedicated range we have agreed with AO. You will be sent a link via email and SMS which, once clicked, will take you to a dedicated website where you can complete your order in four simple steps.

1. Welcome page telling you how long you have to redeem your grant and the category awarded.

2. Choose your appliance. 

3. Answer some short questions to ensure smooth delivery and installation on the day.

4. Choose your date for delivery. 

Should you have any issues the helpline can be found at the top of every page. If you do need to call, AO can discuss the kitchen appliances available to order including any extra services required such as connection or removal  of an old appliance. The cost of the warranty is included with your grant. You will not be able to spend any unused balance of the grant on anything else, however you can purchase an upgraded appliance from the dedicated range and pay the difference. This payment can be either by debit or credit card.

You can also call AO directly to order your kitchen appliances on 01204 672867, please note you will need your award letter.

AO can discuss the kitchen appliances available including any extra services required such as connection or removal of an old appliance. Please ensure you check the appliance dimensions and connections required prior to purchasing to ensure you have the correct connections and space available.

The cost of the warranty is included with your grant. You will not be able to spend any unused balance of the grant on anything else; however, you can purchase an upgraded appliance and pay the difference. This payment can be either by debit or credit card.

For support and repair queries please call AO on 01204 672867.

Download our Kitchen appliances leaflet (England and Scotland)

Until 5 April 2019, our grants for kitchen applicances were provided by Euronics. If you have received a kitchen appliances grant for Euronics and need more information, please click here. 

Vision Sales – for Northern Ireland

Vision Sales are our approved supplier for home entertainment and kitchen appliances in Northern Ireland, they will contact you within 21 days to discuss your request. If you have not heard from Vision Sales within 21 days of the date of your grant award letter, please contact them on 028 9267 4120.

If the cost of the item and any warranty you may choose to buy is more than the value of your grant you will have to pay the difference.

Argos - for Wales

Argos are our approved supplier for Kitchen appliances in Wales. Find out how to redeem your grant on our Argos for families in Wales page.

Download our Kitchen appliances leaflet (Northern Ireland)

Find out more about kitchen appliances in Wales - Argos for families in Wales