You have chosen for your family break to be awarded through Haven. We work in partnership with Haven and their dedicated team will be happy to help you arrange your UK break.Your family is unique - and so are Haven’s parks. Whether you want a holiday right on the beach or a few days near rolling hills, Haven will help you relax and have a good time.

Haven invest a lot into facilities and entertainment on their parks. Their knowledgeable advisors will be happy to talk through your needs and help you to book a holiday that’s just right for you and your family. Best of all, many of their activities are absolutely free.*

*Activities vary from park to park. Some activities will incur additional charges.

How to use your Haven grant

To use your grant on a Haven holiday, your travelling party must include both the main carer and the child that you applied for. Once they have been accounted for, other family members and/or carers can also be included in the booking. If once you’ve booked your holiday you still have some grant left over, up to £100 can be changed into “spend vouchers” which can be used in the shops, bars and restaurants on your chosen resort. Otherwise, you can keep it in your account for another time. Please note that Haven cannot give a grant for a family break you have already booked or taken.

We recommend you contact Haven straight away to check availability of your chosen holiday dates. They will also tell you the booking process and inform you of the holiday options open to you. Talk to Haven’s friendly advisors about the break you are looking for on 0333 202 5423. Haven’s opening hours are Monday to Sunday 9:00am – 9:00pm.  

You must make a holiday booking with Haven within 9 months of receiving your holiday grant. If a booking has not been made or if there are any unused funds after 9 months, these will be returned to the Family Fund.

Extra Savings

For those who haven't received a family break award this time, there are still exclusive offers and extra savings available at Haven holidays.

You can save up to an extra 10% off your break (5% saving on English school holidays and bank holiday dates).

They have two and three bedroom caravan holiday homes at all the Haven parks. Each caravan will have a kitchen, shower room and TV, and their Prestige and Platinum models have central heating. Some homes sleep up to eight – plenty of room for Grandma and Granddad! Haven also offer Deluxe and Prestige adapted homes for guests with disabilities.

Their touring and camping areas are a great way to explore the UK and are perfect if you have your own caravan or tent. Try out one of their Safari Tents, Yurts, Supertents or Geo Domes to help you get closer to the great outdoor experience.

Visit for full terms and conditions or call their dedicated contact centre team on 0333 202 5423 and quote FF_SPECIAL

Calls to 0333 numbers are charged at standard UK rates and will be included in any inclusive minute bundles.

Download our Haven leaflet