Business Development Manager

Family Fund supports families raising disabled and seriously ill children. Family Fund Business Services (FFBS) was established in 2013 as a social enterprise and wholly owned subsidiary of Family Fund, to generate additional, unrestricted funding for the charity.

Now FFBS works in partnership with over 60 charities, local authorities, housing providers and other organisations to make distributing practical support to people in need efficient and hassle-free. But to make more of a difference, we need to grow our business – and that’s where our BD team comes in.

The role

As Business Development Manager, you will research, identify, develop and secure new business opportunities. You will make introductions to pre-existing and directly sourced opportunities, with the aim of winning new business. You will promote FFBS and the benefits of its services through marketing, meetings and events, and you will ensure a positive customer experience throughout.  

If you join us, you’ll be: 

• Developing the FFBS Business Development plan by generating new leads, managing client relationships and conducting client meetings with a view to winning business. 
• Targeting new customers using various communication channels, to generate new opportunities across multiple sectors. 
• Seeking out and supporting the development of tenders, bids and proposals. 
• Developing new accounts with Local Authorities, not for profit sector organisations (including housing associations) and other business customers in order to deliver current or new services and so increase income. 
• Developing sales presentations and executing marketing campaigns to support sales activity. 
• Supporting with onboarding of new customers and handing over to Account Managers all new business acquisitions.  
• Working with FFBS colleagues to ensure customers receive support communications and assurance. 
• Representing FFBS at various meetings, events, conferences and steering groups. 

About you  

For this role you must have an excellent track record in executing business development plans to drive and develop growth.  You must have proven experience of selling services with a results-driven track record of delivery. Ideally, you will have experience in the voluntary or benevolent sector but it’s much more important that you are driven to deliver social value in alignment with the Family Fund Business Services (FFBS) mission. 

You will have excellent influencing and presentation skills and a clear and concise writing style.  You must have excellent networking and collaboration skills with the ability to account manage key stakeholders, contacts and relationships.  You will also have excellent negotiation and listening skills with the ability to think creatively and quickly to make convincing sales pitches. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. 

We are a values-based organisation and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day. 

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this on your application. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community. 

How to apply 

When you’re ready to apply, complete the online form and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment. This includes a right to work check and employment history verification.