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Find out about award timescales and how to check the progress of your application online.
How long before I receive my grant?
We work hard to process applications as quickly as possible. Most families receive a grant decision within 30 working days of applying (provided all the relevant info has been provided with the application form). However some applications will be much quicker, and some will take longer.
The length of time it takes for us to award a grant depends on a number of things:
The number of applications we are dealing with. At certain times we receive very high volumes of applications, so it can take longer for us to work through them to make a grant decision.
Whether you have applied to us before. If you have never applied to Family Fund before (or haven’t applied for a long time) it can take us longer to process your grant because we have to consider your eligibility in more detail.
What you have requested. We have suppliers in place for a wide range of items, but if you are asking for something unusual, it can take us a bit longer to look at your request.
If you have been waiting more than 6 weeks to hear about the outcome of your application, please contact usFamily Fund – Contact Us
