About Us

Family Fund is the UK’s largest charity providing grants and services to families on a low income raising disabled or seriously ill children and young people. We work across England, Northern Ireland, Scotland and Wales to ease financial pressures, improve quality of life, and ensure families have the support they need to thrive.

At Family Fund, we believe that trust is built through openness and accountability. We are committed to maintaining the highest standards of transparency, good governance and responsible stewardship of the funds entrusted to us.

This page explains how we are governed, how funds are used, how we measure and report our impact, and the principles that guide our decision-making. By being open about our structures, practices and performance, we aim to strengthen confidence in our work and ensure families, supporters, partners and the public can clearly see how we operate and deliver value for the communities we serve.

Our Vision

Family Fund’s vision is a society where families raising disabled or seriously ill children and young people have the same choices, opportunities, quality of life and aspirations as other families.

We exist to improve everyday life for families on a low income by providing practical grants for essential items and family experiences, offering supportive services that strengthen financial wellbeing, digital confidence and emotional resilience, and creating meaningful opportunities for families to share their experiences and shape the systems that affect them.

Through our 2023 to 2028 strategy of ‘being there’, we are focused on delivering essential help, growing our reach, working in partnership to drive positive change, and enabling our team to give their best so that more families can thrive.

Insight and Impact

At Family Fund, our work is shaped by evidence and the lived experiences of families raising disabled or seriously ill children. We understand that real change comes from recognising the challenges families face and the practical support that makes the biggest difference.

Through research, evaluation and transparent reporting, we ensure our work responds to real need and delivers measurable impact.

The sections below outline the insight behind our approach and the difference your support makes.

Take a look at our Annual Report for 2024 – 2025 to learn more about how we are governed, how we manage and spend our funds responsibly, and the impact we have made for families raising disabled or seriously ill children across the UK.

Governance, Accountability and Responsible Stewardship

At Family Fund, we know trust is built through transparency, strong leadership and responsible stewardship of the funds entrusted to us.

We uphold the highest standards of governance and ethical practice. Our Board of Trustees provides strategic oversight, while our leadership team and staff deliver impact for families across the UK.

We work closely with funders, corporate supporters and sector partners to maximise reach and value for money, and we are committed to operating sustainably, embedding carbon reduction into our long-term plans.

The sections below explain how we are governed, how we lead and how we ensure our operations reflect our values.

Funders and Partners

Family Fund works in partnership with governments, charitable trusts and foundations, corporate supporters, and community partners across the UK to deliver support to families.

Each partnership is underpinned by clear agreements, robust monitoring and a shared commitment to achieving positive outcomes for families.

We take our responsibilities to funders and partners seriously. We ensure that funds are used for their intended purpose, that outcomes are measured and reported transparently, and that we maintain strong governance, financial controls and compliance processes at all times.

By working collaboratively and accountably, we are able to extend our reach, respond to emerging needs, and deliver meaningful impact for families across England, Northern Ireland, Scotland and Wales.

If you want to get involved and support the work we do, get in touch via the link below.