Thames Water Social Tariff - Family Fund
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Thames Water Social Tariff

Website:
https://www.thameswater.co.uk/help/account-and-billing/financial-support/waterhelp
Telephone:
0800 980 8800
Thames water

What is the Thames Water Social Tariff?

Thames Water’s Social Tariff is called WaterHelp, an affordability scheme intended to support households struggling with water and wastewater charges.

Who could the Thames Water Social Tariff help?

Thames Water customers in London and the Thames Valley whose bill is a large proportion of their household income (annual bill comes to 5% of your net worth) may be eligible for WaterHelp. This may be due to having a high water bill due to a large family, or that you are on a low income. 

Eligibility requirements are subject to change and checks – please see their social tariffs webpage for current information, eligibility, and how to apply.