Severn Trent Social Tariff

What is the Severn Trent Social Tariff?

Severn Trent’s Social Tariffs are called the Big Difference Scheme and WaterSure, both are affordability schemes intended to support households struggling with water and wastewater charges.

Who could the Severn Trent Social Tariff help?

Severn Trent customers in the midlands of England and part of Wales may be able to apply for support from the Big Difference Scheme if they:

• Have a Household income of less than £24,454.

Or for the WaterSure Tariff they have:

• Either a medical condition requiring the extra use of water.
• Or three or more children under 19 living with the household whom you are receiving child benefit for.

And are receiving one of the following:

• Housing Benefit
• Income Support
• Working Tax Credit
• Pension Credit
• Attendance Allowance
• Universal Credit
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance
• Disability Living Allowance
• Personal Independence Payment

Eligibility requirements are subject to change and checks – please see their social tariffs webpage for current information, eligibility, and how to apply.