Bournemouth Water Social Tariff

What is the Bournemouth Water Social Tariff?

Bournemouth Water’s social tariffs are called WaterCare and WaterSure. They are affordability schemes intended to support households struggling with water and wastewater charges.

Who could the Bournemouth Water Social Tariff help?

Bournemouth Water customers in Bournemouth, Poole, Christchurch and the surrounding rural areas may be able to apply for support for WaterCare if they:

• Have a water meter or are on assessed charges.

And:

• Have an equivalised household income of less than £400 a week
• Have a bill to income ratio higher than 2%

They may be able to apply for support from WaterSure if they:

• Have a water meter or be on assessed charges.

And receive at least one of these means-tested benefits:

• Universal Credit
• Pension Credit
• Housing Benefit
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance
• Income Support
• Working Tax Credit
• Child Tax Credit (not just the family element)

Or have high essential water use because:

• Someone in your household has a medical condition that needs extra water
• OR you receive Child Benefit for three or more children under 19 living with you

Eligibility requirements are subject to change and checks – please see their social tariffs webpage for current information, eligibility, and how to apply.