Discover Digital festival frequently asked questions

The workshops will take place on Zoom, which is an easy-to-use free video calling platform. Before each workshop you’ll receive an email with a link to join the session.  

We’ll also be in touch to answer any questions and see how we can help you get the most from the festival. 

• an internet connection.
• a device to make your creation on. This can be a smartphone, Android tablet, iPad or PC. This year all our sessions are compatible with all devices.
• a second device where you can view the workshop.
• the free apps that you’ll use in the workshops you are attending. Please read the section “Which apps will I need” for further information.

All sessions are held on Zoom and we’ll use a site called Showbie to enable participants to share their creations. Please download Zoom here and Showbie here before the workshop starts. You’ll also receive this information before your workshop to help you if you get stuck.

See below the links to the websites and apps you’ll need for the workshops:

• Movie poster marvels – access Canva website 
• Digital art designs – access Canva website 
• Comic book creators – access Canva website 
• Beat builders – download BandLab app on Google Play or in the App Store 
• Roaming robots – access VEXcode VR website 
• Zen doodle zone – download Sketchbook app on Google play or in the App Store 

We cater for all families with a range of needs. When you sign up, our registration form allows you to tell us about any adjustments your family needs to take part. If you have any questions about the accessibility of the sessions or would like to discuss the adjustments your child might need, please email us at [email protected] or call us on 01904 550066.

Each session lasts about one hour.

We understand that children and young people who attend the Discover Digital summer festival may not stay engaged throughout the full one-hour workshop.

Children and young people are welcome to take a break from the session whenever it suits them or leave early. A recap video will be available after the workshop if your child misses a part of the session.

You don’t need to have your camera turned on. If you prefer to remain off camera and/or not actively engage, that is completely okay.  

We’re happy for you to observe and participate at whatever level you are most comfortable.

You can do one session or all six of them. Sessions are filled on a first come, first served basis but there is no limit to how many you can sign up to. If you’d like to attend a specific workshop more than once, just drop us an email at [email protected] and we will let you know if there is space.

Each workshop will be offered on three different dates. If a particular session you want to book on is full and another date doesn’t suit, drop us an email and we will add you to the waiting list in case a place becomes available on the date you want. Please email us at [email protected] or call us on 01904 550066.

It’s important that you let us know if you can’t attend a workshop. Please email us at [email protected] as soon as possible.  

The sessions are free, but they are limited, so please let us know if you can no longer attend. This means we can offer your place to another family, who may otherwise not be able to join the session.

The workshops will run in a group setting and we ask that an adult is present throughout. There may be times in the session where some activities will need an adult’s help. The sessions are suitable for the whole family, so siblings are very welcome to join in too. You can register siblings’ names when you sign up. 

If you have two or more children joining, they can join on one device together or on a different device independently, whatever option is best for you.

Our Privacy notice gives more information on how we process your data. To opt out of your data being processed by us or any further contact, please email us at [email protected]

All of our trainers have appropriate checks in place. These include Disclosure and Barring Service (DBS) checks. 

When using video conferencing software, such as Zoom, we ask that you think about: 

• the background that is in view. Please make sure you don’t have any sensitive documents or personal photographs visible. 
• the space that you are in. Is it free from disturbances and not in a public setting or with other families? 
• making sure not to disclose any personal information, for example bank details.

• Zoom is an easy-to-use video calling platform. Read more information about Zoom here and find out how Zoom processes your data here.  
• Showbie is a digital classroom platform used by teachers and students in classrooms worldwide. Read how Showbie processes your data here.  
• App store is a platform for apps that can be downloaded onto Apple devices. You can find all the apps you’ll need for the workshops there. Read Apple’s privacy policy here. 
• Google Play is a platform for apps that can be downloaded onto Android devices. You can find all the apps you’ll need for the workshops there. Read Google Play Terms of Service here.