Family Fund iPad support

Has your child recently received an iPad from Family Fund as part of a computer and tablet grant? Or do you need some help setting up an iPad you already own?

One of the first steps you can take after getting a new iPad is to modify its basic settings, and make the device work for both you and your child.

Family Fund can support you to learn about the basic settings and the built in features on your iPad, in a way that suits you. Have a look at some of the ways that we can help you below. 

Group workshops

Have you had a grant from Family Fund?

If yes, you can sign up to a free Family Fund getting started iPad workshops.

We can offer group workshops to anyone who has received a grant of any kind from Family Fund. You will need an iPad and a smartphone to access a virtual workshop.

Come and join the Family Fund team and one of our trainers to find out:

  • An overview of the most useful iPad apps
  • A walk-through of the settings
  • Setting up iPad shortcuts
  • Accessing the Apple Store
  • Q&A with our experienced trainer

Our workshops take place on Zoom, so you can join in from the comfort of your own home.

Find the next getting started workshop here, or click the button below to find out more.

If you run an existing parent / carer group and would like us to run a workshop tailored for your group’s needs, get in touch to find out more. You can email the team at [email protected] or give us a call on 01904 550066

One-to-one workshops

If you are unable to attend our group workshops or if you own an Android device (a device not made by Apple), we may be able to offer an individual workshop.

Contact our team to discuss how we can help with an individual getting started workshop.

Email us at [email protected] or call on 01904 550066 to find out more.

Learn more about your iPad from our Family Fund videos

We have created step-by-step videos, to help you when first getting started with your iPad.



Where else to get help with setting up your iPad, tablet or computer’s basic settings

Have you already attended one of our free getting started workshops but you want a little more information? Find out where else you can get support from the resources below:

Apple Support

  • Get help with your Apple device from Apple Support online.

  • Find resources on how to use your device, including useful videos and online virtual sessions.

Apple Store Finder

  • Find your local Apple Store for repairs and face-to-face device support.

Samsung Support Centres

  • Find your local support centre for your Samsung device or get product help over the phone by calling 0333 000 0333.

Online centres network

  • Many libraries and community centres offer face-to-face help and advice with digital skills.

  • Good Things Foundation have partnered with local community organisations to create the Online Centres Network.

Learn My Way

  • Learn My Way is an online learning website. They provide free courses to learn new digital skills around staying safe and connected online.

  • Created by Good Things Foundation, there are over 20 free courses on Learn My Way, ranging from how to use your computer or device to how to find public services online.

Google Digital Garage

  • Google Digital Garage provide face-to-face and online courses for digital skills beginners to advanced digital learners.

  • Access digital skills support and personalised training to develop a career, market a business, improve interview skills and more.

  • The majority of the courses are free and have been created by approved by industry experts.


More from Family Fund digital skills

Now that you have set up your iPad or tablet, take a look at our make it work for you workshops and make the next step in your digital journey. Or, have a look at the other support Family Fund can offer you below.



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