Right now there are one million disabled children in the UK, a third of them live in poverty. Families raising disabled children are more likely to experience financial hardship as many parents have to leave paid work to become carers and costs rise with the need for specialist equipment or frequent travel to appointments. You can help, Family Fund can change this.

Every penny you raise will help us continue to develop and deliver new ways to support families raising disabled or seriously ill children. Here’s how your fundraising could make a difference:

Your Opportunity – for 18-24 year olds

Every year around 6,000 young people can no longer receive our support because they turn 18. We are currently running a grant programme, Your Opportunity, that supports disabled or seriously ill young people aged 18-24 years old who are living at home. Through this programme, you can help us combat the significant support challenges families and young people face when they transition from child to adult services.

Siblings Matter Too

The challenges faced by siblings of disabled or seriously ill children are often overlooked.  Our Siblings Matter Too grant programme recognises the contribution of siblings who often act as carers themselves.  By contributing to this small grant programme, you can help us build a sibling’s self-esteem, give them pride in their achievements and give an increasing sense of self-worth by rewarding the significant part they play in their family.

iPad and tablet support

Working collaboratively with families, we have developed a programme that educates families to make the most of their iPad or tablet.

The most popular aspects of the training include:

  • Customising the device to support vision, hearing, motor and learning needs of their child
  • Keeping their child safe online
  • Accessing information and help to support the family’s needs.

With your donations, we can run groups sessions for parent carers in their local community or give one to one support in their home.  This increases confidence; helps with education, communication and development; reduces isolation and increases access to support.


Our Fundraising Promise

Like all charities, it is important that the income that Family Fund receives to provide its grants and services comes from a diverse range of sources. This is why we need the support of organisations and individuals in the form of donations and sponsorship.

How we use income derived from fundraising

Your donations will help Family Fund to develop and deliver new ways in which to support families raising disabled or seriously ill children.

Our fundraising marketing and communications

  • We will provide information through our website, our annual review and financial statements about our work and our finances so you can see how your money is being spent and what a difference you're making to families raising disabled or seriously ill children.
  • We will communicate with you in a way that suits you. If you tell us you'd prefer less contact or don’t want us to hear from us at all, we'll respect your wishes.
  • We will ask at the beginning of every conversation, on the phone or in person that you're happy to speak to us.
  • We will never sell your data to any third party. We will not share your details with other charities.
  • Family Fund is voluntarily registered with the Fundraising Regulator, as part of our commitment to the highest standards in fundraising. We follow the Fundraising Regulator's Fundraising Promise as well as their code of Fundraising Practice. 
  • Family Fund will not endorse or approve products or services of any company in exchange for fundraising donations.
  • Only Family Fund will have direct access to our database and our beneficiaries.

Complaints

We welcome all feedback regarding our fundraising activities in support of our work supporting disabled or seriously ill children.

If you wish to make a complaint or express dissatisfaction about any aspect of our fundraising work, please contact:

Head of Fundraising, Family Fund
Unit 4 Alpha Court
Monks Cross Drive
York
YO32 9WN

Tel: 01904 550033

Email: [email protected]

Or submit a form via our website here.

We will acknowledge receipt of a complaint within two working days. We will fully investigate any complaint and advise the complainant of the outcome of the investigation within 28 days of our acknowledging receipt of the complaint. Should a complainant be dissatisfied with the outcome of our investigation, they will be able to refer their complaint to the Fundraising Regulator. This must be done within two months of Family Fund's response.

The Fundraising Regulator's contact details are:

Fundraising Regulator
2nd Floor, CAN Mezzanine Building
49 - 51 East Road
London
N1 6AH

Tel: 0300 999 3407

Email: [email protected]

Website: www.fundraisingregulator.org.uk