Working across the UK Family Fund’s impact goes beyond the provision of a financial grant to a family raising a disabled or seriously ill child. As more and more families come to us for grant support for the first time, we can provide vital information and signpost to other support services that our families can use. This can be local, regional or national. We use our website and social media channels to share up to date information about other organisations and agencies that offer information, advice or support services to disabled children and their families. See where else to get help. This helps parents and carers to get all the information they need from Family Fund in a swift and efficient way, saving them time and hassle.We measure our impact on both the short term and the long term benefits of our grants and services on the whole family. You can also read our 2019/20 annual report and accounts.We exist to help all families raising disabled and seriously ill children and young people have the same opportunities as others. That is our mission, and this is how we strive to achieve that.Families helped In 2019/20 we provided 92,585 grants or services worth over £32 million. This meant that tens of thousands of essential items were awarded to families, including computers, tablets, kitchen appliances, beds, bedding, days out, much needed family breaks and help towards hospital visiting costs.We helped 2,400 families with urgent help, where grant awards are given within 48 hours of their application through our urgent referrer network. We also provided 1,361 families with information and advice to claim their full allowance of the disability element of tax credits, helped 323 families with digital skills training at workshops and one-to-one session, and provided grants to 1,045 siblings of disabled children through our Siblings Matter Too grant programme. Read our families' stories for how our grants impact on a family life. Reaching out One of our biggest challenges is reaching out to those across the UK who do not know about Family Fund and may be eligible for our help. We work hard to communicate as widely as possible, using all our existing resource and contacts to deepen our messages in local, regional and national communities.In 2019/20, we had around 1 million interactions with families, sector professionals and supporters through our main communication channels – telephone, social media, website and events. Our wider impactFamily Fund is constantly looking for opportunities to better support families raising disabled and seriously ill children and young people. Does your organisation help families raising disabled and seriously ill children or young people in England? Is there an opportunity for us to work together to better support these families? If yes, please get in touch.You can also tell us about the impact your grant had on you and your family by sharing your story with us.