Accessibility

Accessibility statement for Family Fund

This accessibility statement applies to familyfund.co.uk

This website is run by Family Fund. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

The UK charity AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some historic PDF documents are not fully accessible to screen reader software. If you require a PDF document in an accessible format such as large print, please email [email protected].
• Our Family Portal application microsite (separate from this website) may be difficult to navigate using just a keyboard.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected].

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email [email protected]
• call 01904 550055

We’ll consider your request and get back to you as soon as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Family Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

While we are not a public sector body, we work with the four UK nation governments and strive to be in line with accessibility laws for the advantage of our beneficiaries.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 07 March 2023. It was last reviewed on 08 April 2024.

This website was last tested on 04 April 2024 against the WCAG 2.2 AA standard.

The test was carried out by a trusted agency. The most viewed pages were tested using automated testing tools by our website team.