If your child loves listening to music, watching films or reading then we may be able to help. We work with Park to provide a games, books and music grant that can be used in the following stores (cards cannot be used online); Argos, Early Learning Centre, HMV, Waterstones, The Works, FOPP and Mothercare.

How to use your Games, books and music grant

Your Park card will be sent to you separately from your grant award letter and only the main carer may use the card. You must activate your card before use.

  • Please make sure you have your pin number before you call0844 7709 015and follow the instructions given (pin is located on your award letter). The activation service is available 24hrs a day 365 days a year. 
  • Select option one on your telephone keypad as the card user, and then option one again to activate the card.
  • Enter the 19 digit card number, this can be found on the front of your card.
  • Enter your activation code; this is the four digit number you will find in the ‘award method’ section on your award letter. This is not your Family Fund number. Lost your letter please give us a call on 01904 550055 

The card must be used in a store.  If the total bill is more than the amount on your card you must pay the difference before your card is swiped. You must only use the card to buy games, books or music for your child. You can buy items when you need them, the whole amount does not have to be spent in one transaction. However, the total amount of the grant must be used within six months of the date of your grant award letter. Please keep all your receipts for 12 months from the date you purchased your items as we may write and ask you for them.

To find out how much is left on the card please call 0344 7709 015, you will not be able to check your card balance in store. Lost your card? Please call 0344 7709 015, follow the instructions and select option four.

Download our Games, books and music leaflet

For information about how to make sure the games your children or young person are accessing are suitable for their age range take a look at the PEGI website