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  • Help and support - Coronavirus (COVID-19)

Help and support - Coronavirus (COVID-19)

As a result of Coronavirus and restrictions, we understand that some of our families may need to access specific help and support from organisations that provide services, advice and other help to families raising disabled or seriously ill children.

Take a look at some of the most helpful sources that we have listed below. 

Advice and information 

Below is government advice and guidance on Coronavirus.

  • England
  • Scotland
  • Northern Ireland 
  • Wales 

Below is government guidance on schools reopening. 

  • England (Updated 30 December 2020)
  • Scotland (Updated September 2020)
  • Northern Ireland (Updated January 2021)
  • Wales (Updated December 2020)

Below is guidance surrounding vaccinations. 

  • England 
  • Scotland
  • Wales
  • Northern Ireland
  • GOV.uk - Vaccination priority list
  • Contact - Parent carers and unpaid carers added to priority list.

Information and support on mental health and wellbeing

Young Minds - Tips and advice for young people who may be struggling with their mental health and emotional wellbeing. Online support hub available for parents of young people who are struggling with their mental health, with a parents support helpline so available.

Mind - Advice and support on all aspects of living with mental health problems. Current guidance is available on coronavirus and your wellbeing, including helpful information on those who have to self-isolate or are worried and anxious. 

Rethink Mental Illness - Advice on practical help with mental health and information guides for anyone affected by mental illness.

The Mix - A leading support service for young people and their families. The mix can provide free mental health support through their confidential helpline, social media or their counselling service.

If you require urgent mental health support please contact NHS 111 or in case of an emergency 999.


Information and support on the education setting and learning at home

Family Fund Digital Skills - Free digital skills training to families with disabled or seriously ill children and young people, and supports families to get the most out of their iPads or Android tablets.

Parent Zone - Advice and resources for families to navigate internet safely and confidently.

Ability Net - Online recourses and helpline for digital accessibility

Council for Disabled Children - Council for disabled children provide up to date information for families raising a disabled child and professionals, alongside relevant resources to home educating a SEN child through the pandemic. 


Information on finances, including benefits, debt advice and budget management

StepChange Debt Charity - Free advice and confidential debt solutions, to help manage and resolve debt and financial difficulties.

Mental Health and Money Advice - Clear, practical advice and support for people experiencing issues regarding money and is affecting their mental health. Online resources are available to help with budgeting, benefits and debt during the pandemic.

Turn2us - Advice and online resources on benefits, applying for grants and changes due to coronavirus. Turn2us have free online tools, including a Benefits Checker and Grants Search.

The Money Advice Service - Free and impartial money advice. An independent service that provides online resources and financial information with up to date coronavirus support.


Information on caring for children and young people through the pandemic

Scope - A range of advice and information resources including benefits, accessing health food and receiving support from social care services.

Mencap - Online support service for those with or family members of those with a learning disability. Resources on staying safe, accessing services and helplines around the pandemic.

National Autistic Society - Latest guidance, updates and resources on coronavirus for autistic people, their families and professionals.

Sibs - Information for parents and carers on helping siblings of disabled children. Additional support for siblings during the COVID19 pandemic.

WellChild - Online information for parents, including guidance on how to keep your child safe.


Information on essential online and helpline services  

NSPCC - The NSPCC is a leading children’s support network, providing advice for child and families. NSPCC offer a range of online resources from their Coronavirus hub, including keeping your child safe, tips for working from home and support for children with a disability.

Domestic Abuse Helpline - The 24 hour National Domestic Abuse Helpline provides online and over the phone confidential support relating with domestic abuse.   

Childline - A free, 24-hour confidential helpline, supporting children and young people with a safe space to discuss their concerns.

Samaritans - Available for anyone struggling to cope with the current pressures, providing a safe place to talk 24 hours a day.

Visual resources related to Coronavirus

The Makaton Charity - Video showing some signs to support those in identifying symptoms of coronavirus. 

INEQE Safeguarding Group - Video explaining coronavirus for children. 

Published: 19th March, 2020

Updated: 4th February, 2021

Author: Emily Harrison

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Family Fund Trust. Private company limited by guarantee. Incorporated in England and Wales. Registration no. 3166627. Registered charity no. 1053866. Scottish charity no. SC040810. Family Fund Trust is authorised and regulated by the Financial Conduct Authority (FCA) under reference number 912508.

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