FAQs

"Why is there an income limit?"

All our grants are discretionary and subject to available funding, so we may decline an application where a family has a significant level of capital or household income.

"Where are you unable to help?"

Families who received a grant from Family Fund for a family break (including day trips, or outings) in their last application cannot apply for a grant for a family break in their next application (but, during the Coronavirus outbreak, we may be able to consider an application for other items). Under the terms of our funding, we have to prioritise those families who have not previously received any support from us.

We are unable to help children and young people in local authority care, including those living with foster carers. This is because local authorities have a general duty to safeguard and promote the welfare of any child in its care, and to meet the needs of the child.

There are some items which local authorities or public services have a statutory responsibility to provide, and Family Fund will be unable to help with grants for these.

“Why can’t you provide grants for a break to families who received a grant since April 2020?”

Under the terms of our new funding agreement, Welsh Government has asked that we prioritise families who have not previously received support from Family Fund.

However, given the circumstances of the Coronavirus outbreak, we can still provide grant items that support families with supporting their children at home while lockdown is in place. Click here to see a list of items we can help with. We can also still provide urgent grants to families requiring support with hospital visiting costs and similar needs, or where a family is in crisis.

We understand that, for some families, crises can happen unexpectedly. Some of these reasons might include an additional disabled child in the family, bereavement of a family member or a significant change in financial circumstances. We will assess each application for a crisis grant individually.

“My child was not eligible for help before.  Can I apply again?“

Although a child may not be eligible for help when you first apply, this can change over time. A child may meet our criteria at a later date. This may be due to changes in condition or family circumstances.

Please note: If you are in doubt as to whether your child or young person would meet Family Fund's criteria, please apply. When we receive your application, we will check that it meets all our eligibility criteria.