Find local advice and support

Every year, Family Fund supports thousands of families across the UK who are raising a disabled or seriously ill child or young person. There are other organisations that provide local services and advice to support families when it matters most.

Have a look at the organisations we have listed below to find out more about the services that you can access in your home country, and the support available within your local community.

For families in England

Finding your Local Offer

  • The local authority area that you live in has to provide a Local Offer.

  • A Local Offer is a section on your local authority website where you can find the services that support children and young people with a disability or who have special educational needs.

  • On your Local Offer, you will find information on local specialist school provision, health and social care services and leisure and sports clubs for children with special educational needs.

  • The Local Offer can be found on your local authority website. To find your local authority, visit the UK website.

Local Carers UK centres

The Carers UK directory contains the contact details of local carers groups and services in England.

Go to the Carers UK website to find:

  • Local support services for carers

  • Local respite care settings

  • Local carers support groups

  • Where to go to access a carers assessment

Citizens Advice England

  • Citizens Advice England provide independent and confidential advice on benefits, work and other types financial support. This includes help with accessing the benefits you are entitled to.

  • Find your local citizens advice centre to get face-to-face help and advice with a local adviser.

Shelter England

  • Shelter England provide support and resources to help with housing problems, including advice on private renting, evictions and homelessness.

Mind England

  • Mind provide support with mental health and mental wellbeing.

  • Visit the Mind England website to find virtual mental health tools, details on their information helpline (0300 123 3393) and an A-Z guide to mental health.

  • Visit Mind England to find your local Mind service. Each local Mind is an independent charity run by local people, for local people. Their services include talking therapies, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending.

For families in Scotland

Enquire

  • Enquire provide advice and support when accessing additional support for learning in Scotland.

  • Visit Enquire to understand what additional support for learning means for your child and find resources on how to get help with the school system.

Citizens Advice Scotland

  • Citizens Advice Scotland provide independent and confidential advice on benefits and your financial situation.

  • Visit Citizens Advice Scotland for guidance including how to access benefits and managing your money.

  • Find your local citizens advice centre to get face-to-face help and advice with a local adviser.

Shelter Scotland

  • Shelter Scotland provide support and resources to help with housing problems, including advice on private renting, evictions and homelessness.

Healthier Scotland

  • Healthier Scotland provide support with mental health and mental wellbeing.

  • Visit the Healthier Scotland website to find links to all Scotland based Mental Health Services.

Parent Club

  • Parent Club offer parenting support and advice, including guidance on your child’s health and education.

For families in Wales

SNAP Cymru

  • SNAP Cymru provide information, support and advice on special educational needs.

  • Visit SNAP Cymru to find specialist online support and local advocacy on the SEN school system.

  • Contact the SNAP Cymru information and advice line on 0808 801 0608.

Citizens Advice Wales

  • Citizens Advice Wales provide independent advice on benefits and financial support, including how to access benefits or advice managing your debt.

  • Find your local citizens advice centre to get face-to-face help and advice with a local adviser.

Shelter Cymru

  • Shelter Cymru provide support and resources to help with housing problems, including advice on private renting, evictions and homelessness.

Mind Cymru

  • Mind Cymru provide support with mental health and mental wellbeing, including an online support hub and resources on how to access your local mental health provision.

  • Visit Mind Cymru to find your local Mind service. Each local Mind is an independent charity run by local people, for local people. Their services include talking therapies, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending.

For families in Northern Ireland

SENAC

  • SENAC provide advice and guidance on accessing special education needs services and supporting your child within school.

  • Visit SENAC for help with getting school based advocacy and a SEND appeal service.

Advice NI

  • Advice NI provide support and independent advice on benefits and finances, including how to access benefits or advice managing your debt.

  • Find your local Advice NI centre to get face-to-face help and advice with a local adviser.

Housing Rights

  • Housing Rights provide support and resources to help with housing problems, including the housing mediation service and renters advice.

  • Contact the housing and debt helpline for Northern Ireland on 028 9024 5640.

Minding Your Head

  • Minding Your Head provide support with mental health and mental wellbeing.

  • Visit Minding Your Head to find online resources on mental health and find local services in your area.

More from Family Fund Support

money and benefits  support for carers

mental health and wellbeing  education and learning