Eligibility Decision Making Officers 

Salary - £19,235


1 x Part-time (18.5hours), Permanent

1 x Full time (35 hours), Fixed Term until the end of March 2021

Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people. We have provided over 88,000 grants and services worth over £33 million in the last year. We are continuing to adapt to the impact of Covid-19 and are doing everything we can to ensure we provide this essential grant support when it is needed the most. Joining the team at this time, you will play a vital role in supporting the children and young people of families applying to Family Fund.

As Eligibility Decision Making officer you will be responsible for assessing the eligibility of children and young people of families applying to Family Fund by implementing Eligibility Criteria consistently across all appropriate grant scheme and services. This role will also involve the benchmarking of the reports provided from independent assessment to ensure they meet service level agreements.

Main duties include:

  • Maintaining up to date knowledge of Grants Services guidelines and processes to determine that information provided is complete.
  • Extracting relevant information on application forms to assess against Family Fund’s guidelines, and decide if eligibility criterion is met or if further independent assessment is required
  • Identifying applications which may be considered as urgent or to be fast tracked.
  • Seeking and reviewing additional information from families or 3rd parties to establish eligibility, working in partnership with colleagues.
  • Benchmarking independent assessment reports to ensure that service level agreements are adhered to

To be considered for this varied and interesting opportunity you should come to us with experience working with criteria based decision making, quality checking and benchmarking. Ideally you will have direct experience interacting with disabled children and their families and should have a knowledge of disabilities, medical conditions and terminology. A skilled administrator with excellent communication skills, you should be known for your ability to extract relevant information from data and have a strong track record of meeting and exceeding deadlines and targets. Perhaps most importantly, you should be a self-motivated team player, with an understanding of the impact of disability on family life.

This role would ordinarily be based at our offices in Monk’s Cross (York) however, as a result of Covid-19, we have transitioned this team to enable them to work effectively from home. Here at Family Fund the health and wellbeing of our staff is of paramount importance and as a home-worker you will be given all the support you need to join our team remotely, and transition back into the office when it is appropriate to do so.

Here at Family Fund we are committed to staff development whilst offering excellent benefits, including flexi-time, competitive annual leave entitlement (which increases with length of service), yearly salary reviews which are linked to performance, and above all a professional, fun working environment where a positive work-life balance is encouraged.

This truly is a varied and interesting role that provides a real opportunity to join a team directly impacting the lives of children and young people across the UK. If it sounds like something of interest, please send your CV and Covering Letter to [email protected]. Please indicate in the subject line which role you interested in.

Please click here to view the job description

Closing Date: 15th of July

Interview date: 30th of July  (please note that due to Covid-19 all our interviews are taking place virtually for the foreseeable future)

Family Fund Group is positive about disabled people and so all disabled applicants who demonstrate that they meet the minimum requirements for the role will be asked to attend interview.