For families who are looking to apply for other leisure activities besides a longer family break, we can consider helping with days out. These grants fall into two main categories, Theme Park and Attractions Days or Day Trips.

Theme Park and Attractions Days

To make the most of your grant we use an attractions card which is sent out to you separately from your award letter.

The card allows you to choose a trip at one of the following attractions: Drayton Manor Theme Park, Alton Towers Resort, Alton Towers Water Park, Thomas Land, Unique Track Days, Gulliver’s Theme Parks, Gulliver’s Hotel, The London Bridge Experience, London Tombs and Wookey Hole.

Only the main carer is permitted to use the card. Misuse may result in the card being withdrawn.

How to use your grant

You will receive an award letter for Theme Park and Attractions Days which will outline the amount you will receive on your attractions card and will include a leaflet. The card will follow in a separate letter. You must activate the card before going on your day trip.

If you do not wish to use your Theme Park and Attractions Days grant at one of the listed attractions, or you would like to purchase a Merlin Pass, please contact us to process a change of request to Day Trips. Please note that the value we can offer is lower than if you choose the Theme Park and Attractions Days card. This is because we use a contracted supplier for Theme Park and Attractions Days to the listed parks and attractions, and they can offer a better deal for our families.

How to activate your card

  1. Visit www.love2shop.co.uk/mycard or call the automated Family Fund card phone line 0844 7709 015. The card activation service is available 24 hours a day, 365 days a year. Please make sure that you have your PIN for your award letter before you call.
  2. Select option 1 on your telephone keypad as the card user, and then option 1 again to activate the card. Follow the instructions given.
  3. Enter the 19 digit card number, this can be found on the front of your Family Fund card.
  4. Enter your pin; this is the 4 digit number you will find in the ‘award method’ section on your award letter. This is not your Family Fund number.
  5. Once activated please keep your card in a safe place until you are ready to use it.

Once activated you can then use your card at the listed attractions. You simply turn up to the attraction and use the activated card for entry into the park.

If you do not use the full amount on the card for entrance into the park, you may be able to use the remaining value at shops and restaurants within the chosen attraction. You must check this with the park in advance to avoid disappointment. If you still have money left on your card after the day trip you can use it towards other attractions on the list.

Other information about your Theme Park and Attractions Days grant

You must use your grant within 12 months from the date on your award letter.

If you have money left on your Theme Park and Attractions Days card we are happy for you to use any remaining value towards another day out. The attraction card can only be used on the parks listed on this leaflet.

Lost your card? Please call 0844 7709 015 following the instructions and select option 4. 

Download our Theme Park and Attractions Days leaflet

Day Trips

For day trips grant we will provide a cash grant. You are then free to choose to visit the seaside, your local cinema or maybe just a couple of meals out. Your grant doesn’t need to be used on a single day trip, but as many as you can afford within the grant amount. Please remember to keep hold of all the receipts.

How to use your grant

You will receive a letter offering you an award for day trips, this will include a bank details form which you must complete and return to us before we can process your grant. You will then receive your award letter outlining the amount you will receive and how long it will take to arrive in your nominated bank account.

Other information about your day trips grant

You must use your grant within 12 months from the date on your award letter.

If you would like to purchase a Merlin Pass, please provide details of this on your application form or contact us if you have already applied.

If you do not use the full amount provided this can be returned to us and you will need to contact us in order to complete this.