Use of cookies and browsing data by our Website

Our Website uses cookies (the homepage for which is accessible as www.familyfund.org.uk).

Cookies are small information files sent by a web server (such as that used to run our Website) to an individual’s computer which are then stored on that computer’s hard drive. The information contained within the file is then sent back to the server each time the individual’s computer requests a page from the server. This enables the web server to identify and track the individual’s web browser. A cookie contains text, and is like an identification card which can only be translated by the server it originated from.

Cookies cannot tell us information such as your email address, which we can only collect where you tell us (for example if you submit it to us using our Website).

Our Website uses the following cookies for the following purposes:

First party cookies

Cookie name About this cookie Expires
ai_user This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time. 1 year
ASP.NET_SessionId This cookie is necessary for functionality of the forms on our website. The cookie contains a user's session ID and is held temporarily in memory. It will be deleted when the web browser is closed. User data is all anonymous. At end of session
_ga A Google Analytics cookie to help us count how many people visit our website by tracking if you’ve visited before. Further information on Google Analytics cookies is available here. 2 years
_gid A Google Analytics cookie to help us count how many people visit our website by tracking if you’ve visited before. Further information on Google Analytics cookies is available here. 1 day
_gat A Google Analytics cookie used to manage the rate at which page view requests are made. Further information on Google Analytics cookies is available here. At end of session
ai_session An Application Insights cookie from Microsoft Azure to allow us to check the performance of the website and also find out how it is used. At end of session
__cfduid A CloudFlare cookie, used to speed up page load times. 1 year
ARRAffinity A Windows Azure cookie used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. At end of session
cc_cookie_accept Saves a message to let us know that you’ve accepted our cookies At end of session

Third party cookies

Cookie name

Third Party

Expires

__stripe_mid

Stripe.com

1 year

__stripe_sid

Stripe.com

At end of session

M

Stripe.com

10 years

nsr

Stripe.com

At end of session

Ep201

Wufoo.com

At end of session

Ep202

Wufoo.com

1 year

SSLB

Wufoo.com

At end of session

SSID

Wufoo.com

1 year

SSSC

Wufoo.com

At end of session

SSRT

Wufoo.com

1 year

SSPV

Wufoo.com

1 year

VISITOR_INFO1_LIVE

Youtube.com

8 months

YSC

Youtube.com

At end of session

PREF

Youtube.com

8 months

IDE

.doubleclick.net

13 months

JSESSIONID

.nr-data.net

At end of session

Most internet browsers allow you to prevent cookies being stored on your computer.  If you want to know how to do this please look at the Help menu on your browser.  Please note that doing so may restrict your ability to use our Website.

Alternatively, you may be able to configure your browser to accept all cookies or to notify you when a cookie is offered by our server.  You may also be able to delete all cookies currently stored on your browser.

Therefore unless you change your browser settings you will automatically accept cookies from our Website.

We may also collect information about where you are on the Internet (e.g. the URL you came from, IP address, and domain names like .co.uk and.com), your browser type, the country where your computer is located, the pages of our Website that were viewed during your visit and any search terms that you entered on our Website.  We may collect this information even if you do not submit any information capture forms or make any transactions using our Website, and will use it to administer and improve the accessibility of our Website, for internal operations (including troubleshooting, analysis of how our Website is used, testing, research, statistical and survey purposes) and as part of our efforts to keep our Website safe.

For further information about cookies and how they are used, please visit www.aboutcookies.org.