Discover Digital festival frequently asked questions

The workshops will take place on Zoom, which is an easy-to-use video calling platform.

Before the workshop you’ll receive an email with a link to join the session.

We’ll also be in touch to provide a guide on how to set up Zoom and offer any other support you may need to use it.

To participate, you will need:

• an internet connection.
• a device to make your creation on. This can be a smartphone, Android tablet, iPad or PC. Please note that some workshops are only compatible with an iPad device.
• a second device (like a phone or tablet) where you can view the workshop.
• the apps that you’ll use in the workshops you are attending. Please read the section “Which apps will I need” for further information.

All sessions are held on Zoom and we’ll use a site called Showbie to enable participants to share their creations. Please download Zoom here and Showbie here before the workshop starts. You’ll also receive this information before your workshop to help you if you get stuck.

See below the links to the websites and apps you’ll need for the workshops:

• Animation artists – download Keynote app for Apple devices
• Badge buddies – access Canva website on all devices
• Creative coders – access Micro:Bit website on all devices
• Remix rockstars – download Garageband app for Apple devices
• Storytelling sketchers – download Sketchbook app on Google play or in the App Store
• Visionary vloggers – download Clips app for Apple devices

We cater for all families with a range of needs. When you sign up, our registration form allows you to tell us about any adjustments your family needs to take part. If you have any questions about the accessibility of the sessions or would like to make us aware of adjustments your child might need, please email us at [email protected] or call us on 01904 550066.

Each session lasts about one hour.

We understand that children and young people who attend the Discover Digital summer festival may not stay engaged throughout the full one-hour session. Children and young people are welcome to take a break from the session whenever it suits them. A recap video will be available after the session if your child misses a part of the session.

If your child will need any adjustments to help them during the one-hour workshop, please email us at [email protected] or call us on 01904 550066.

You don’t need to have your camera turned on. If you prefer to remain off camera and/or not actively engage, that is completely okay.

We’re happy for you to observe and participate at whatever level you are most comfortable.

You can do one session or all of them. Sessions are filled on a first come, first served basis but there is no limit to how many you can sign up to.

If you go to register for a workshop and it’s full, get in touch to try and arrange an alternative date if one is available. We will also add you to the waitlist, in case a place becomes available at a later date. Please email us at [email protected] or call us on 01904 550066.

It’s important that you let us know if you can’t attend the workshop. Please email us at [email protected] as soon as possible.

The sessions are free, but they are limited, so please let us know if you can no longer attend. This means we can offer your place to another family, who may otherwise not be able to join the session.

The workshops will run in a group setting and we ask that an adult is present throughout. There may be times in the session where some activities will need an adult’s help. The sessions are suitable for the whole family, so siblings are very welcome to join in too. You can register siblings’ names when you sign up.

If you have two or more children joining, they can join on one device together or on a different device independently, whatever option is best for you.

Our Privacy notice gives more information on how we process your data. To opt out of your data being processed by us or any further contact, please email us at [email protected]

All of our trainers have appropriate checks in place. These include Disclosure and Barring Service (DBS) checks.

When using video conferencing software, such as Zoom, we ask that you think about:

• the background that is in view. Please make sure you don’t have any sensitive documents or personal photographs visible.
• the space that you are in. Is it free from disturbances and not in a public setting or with other families?
• making sure not to disclose any personal information, for example bank details.

• Zoom is an easy-to-use video calling platform. Read more information about Zoom here and find out how Zoom processes your data here.
• Showbie is a digital classroom platform used by teachers and students in classrooms worldwide. Read how Showbie processes your data here.
• App store is a platform for apps that can be downloaded onto Apple devices. You can find all the apps you’ll need for the workshops there. Read Apple’s privacy policy here.