Who do we help?

This information is for families in Wales. If you live in England, Scotland or Northern Ireland, please visit our 'Who can we help?' page.

We help families across Wales who are raising a disabled or seriously ill child or young person aged 17 or under. You can apply to Family Fund if:

  • You have lived in the UK for at least six months, or three months if your child is less than six months old. You are eligible to work and apply for public funds
  • You are the parent of carer of a disabled or seriously ill child or young person aged 0-17 who lives with you.
  • Your child is not in Local Authority care.
  • You have evidence of entitlement to any one of the following:
    • Universal Credit
    • Child Tax Credit
    • Working Tax Credit
    • Income-based Jobseeker's Allowance
    • Income Related Employment Support Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit.
  • Your child or young person has additional support needs arising from a long term disability or disabling condition or a serious or life limiting illness. By long term we mean lasting or likely to last 12 months or more.

I am not in receipt of any of the benefits listed above

You may still apply but you will need to provide extra information about your household income. Our grants are discretionary and subject to available funding; we may decline an application where a family has a significant level of savings, capital or household income.

If you would like to ask any questions or discuss this before you make an application, please contact us.

You must meet all Family Fund eligibility criteria in order to be considered for a grant.

Apply for a grant.

Find out about other support for families in Wales.


"Why is there an income limit?"

All our grants are discretionary and subject to available funding, so we may decline an application where a family has a significant level of capital or household income.

"Where are you unable to help?"

Families who received a grant from Family Fund for a family break (including day trips, or outings) in their last application cannot apply for a grant for a family break (but, during the Coronavirus outbreak, we may be able to consider an application for other items). This is because, under the terms of our funding, we have to prioritise those families who have not previously received any support from us.

We are unable to help children and young people in local authority care, including those living with foster carers. This is because local authorities have a general duty to safeguard and promote the welfare of any child in its care, and to meet the needs of the child.

There are some items which local authorities / public services have a statutory responsibility to provide, and Family Fund will be unable to help with grants for these.

“Why can’t you provide grants for a break to families who received a grant since April 2019?”

Under the terms of our new funding agreement, Welsh Government has asked that we prioritise families who have not previously received support from Family Fund.

However, given the circumstances of the Coronavirus outbreak, we can still provide grant items that support families with supporting their children at home while lockdown is in place. Click here to see a list of items we can help with. We can also still provide urgent grants to families requiring support with hospital visiting costs and similar needs, or where a family is in crisis.

We understand that, for some families, crisis can happen unexpectedly at any time and for many different reasons. Some of these reasons might include an additional disabled child in the family, bereavement of family member or a significant change in financial circumstances. In order to look at each application on its own merits, we will assess each application for a crisis grant individually.

“My child was not eligible for help before.  Can I apply again?“

Although a child may not meet our criteria and be eligible for help at first, this can change over time and they may well come within our criteria later on. Or a child’s condition may have deteriorated since last time and you now feel they would meet our criteria.

Remember - If you are in doubt as to whether your child or young person would meet Family Fund's criteria, please apply. When we receive your application, we will check that it meets all our eligibility criteria.